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What your bounce rate is actually telling you

Sergei Golubev
Sergei Golubev UX Designer with 20+ years of experience

Bounce rate is one of the first metrics people look at – and one of the most misunderstood. A "bounce" is a session where a visitor lands on a page and leaves without triggering a second interaction. No second page view, no button click, no form submission. That's it.

Crucially, it does not mean "left immediately". A visitor can spend ten minutes reading your entire blog post, close the tab, and that still counts as a bounce. The metric says nothing about time spent or how far they scrolled.

When a high bounce rate is fine

If someone searches "how to centre a div", lands on your article, gets the answer, and leaves – that's a successful visit. The bounce rate will be high, and that's perfectly normal. Single-purpose pages like blog posts, documentation, and FAQ pages typically see bounce rates between 65–90%.

When a high bounce rate is a problem

Landing pages designed to drive a specific action – signing up, adding to cart, requesting a demo – should hold visitors long enough to convert. If your pricing page has a 85% bounce rate, most people are leaving without doing the thing you built the page for. That's worth investigating.

The numbers on their own aren't enough

A bounce rate of 70% on a blog post tells you almost nothing useful. Pair it with scroll depth and time on page, and the picture changes completely.

Bounce rateScroll depthWhat it likely means
HighDeep (70%+)Visitors read the content and found what they needed. Probably fine.
HighShallow (<25%)Visitors left almost immediately. The page isn't matching their expectations.
LowDeepEngaged visitors exploring further. Ideal for landing pages.
LowShallowVisitors clicked through quickly – could be good navigation or unclear content above the fold.
Bounce rate and scroll depth combinations – what each pattern suggests.

What to do about it

Before trying to "fix" your bounce rate, ask two questions:

  1. What is this page for? If it's meant to answer a question and the visitor answers it, a bounce is a success.
  2. What action should visitors take next? If there's a clear next step (sign up, read another article, start a trial), check whether the page makes that step obvious.

Grandma's take: Don't panic over a number. Look at bounce rate alongside scroll depth and time on page. A high bounce rate with deep scrolling is completely different from a high bounce rate with shallow scrolling – and only one of them needs your attention.

Practical steps

  • Segment bounce rate by page type – don't average your blog and landing pages together.
  • Set up scroll depth tracking so you can see how far bouncers actually get.
  • Check your traffic sources. Visitors from irrelevant keywords will always bounce – that's a targeting problem, not a page problem.
  • For landing pages, test one change at a time: headline, CTA placement, page load speed.
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